@@ -, +, @@ 
   Customisations page.
   button.
   detail entry box and that it displays as expected.
   HTML customisations page.
   the 'CatalogConcernTemplate' block pre-filled in the details
---
 .../data/mysql/atomicupdate/bug_31028.pl      | 33 +++++++++++++++++++
 .../data/mysql/en/optional/sample_news.yml    | 11 +++++++
 .../en/modules/tools/additional-contents.tt   |  2 +-
 .../opac-tmpl/bootstrap/css/src/opac.scss     |  7 ++++
 .../en/includes/modals/catalog_concern.inc    | 16 ++++++++-
 5 files changed, 67 insertions(+), 2 deletions(-)
--- a/installer/data/mysql/atomicupdate/bug_31028.pl	
+++ a/installer/data/mysql/atomicupdate/bug_31028.pl	
@@ -52,5 +52,38 @@ return {
 	        }
         );
         say $out "`OpacCatalogConcerns` preference added";
+
+        if ( ( $dbh->selectrow_array('SELECT COUNT(*) FROM additional_contents WHERE location=?', undef, 'CatalogConcernHelp') )[0] == 0 ) { # Check to make idempotent
+            $dbh->do(
+                q{
+                    INSERT INTO additional_contents ( category, code, location, title, content, lang, published_on ) VALUES ('html_customizations', 'CatalogConcernHelp_1', 'CatalogConcernHelp', 'Catalog concern help text', 'Please describe your concern clearly and the library will try to deal with it as quickly as possible', 'default', CAST(NOW() AS date) )
+                }
+            );
+            say $out "`CatalogConcernHelp` block added to html_customization";
+        }
+
+        if ( ( $dbh->selectrow_array('SELECT COUNT(*) FROM additional_contents WHERE location=?', undef, 'CatalogConcernTemplate') )[0] == 0 ) { # Check to make idempotent
+            my $cc_template = <<~ 'END_TEMPLATE';
+            **Describe the concern**
+            A clear and concise description of what the concern is.
+
+            **To Reproduce**
+            Steps to reproduce the behavior:
+            1. Go to '...'
+            2. Click on '....'
+            3. Scroll down to '....'
+            4. See error
+
+            **Expected behavior**
+            A clear and concise description of what you expected to happen.
+            END_TEMPLATE
+
+            $dbh->do(
+                qq{
+                    INSERT INTO additional_contents ( category, code, location, title, content, lang, published_on ) VALUES ('html_customizations', 'CatalogConcernTemplate_1', 'CatalogConcernTemplate', 'Catalog concern template text', "$cc_template", 'default', CAST(NOW() AS date) )
+                }
+            );
+            say $out "`CatalogConcernTemplate` block added to html_customization";
+        }
     }
 }
--- a/installer/data/mysql/en/optional/sample_news.yml	
+++ a/installer/data/mysql/en/optional/sample_news.yml	
@@ -55,3 +55,14 @@ tables:
           published_on: "2007-10-29 05:34:45"
           expirationdate: "2099-01-10"
           number: 2
+
+        - title: ""
+          category: "html_customizations"
+          location: "CatalogConcernHelp"
+          code: "CatalogConcernHelp_1"
+          content:
+              - "Please describe your concern clearly and the library will try to deal with it as quickly as possible"
+          lang: "default"
+          published_on: "2007-10-29 05:25:58"
+          expirationdate: "2099-01-10"
+          number: 1
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/tools/additional-contents.tt	
+++ a/koha-tmpl/intranet-tmpl/prog/en/modules/tools/additional-contents.tt	
@@ -487,7 +487,7 @@ 
             [% END %]
         [% END %]
     [% ELSE %]
-        [% SET available_options = [ 'OpacNavRight', 'opacheader', 'OpacCustomSearch', 'OpacMainUserBlock', 'opaccredits', 'OpacLoginInstructions', 'OpacNav', 'OpacNavBottom', 'OpacSuggestionInstructions', 'ArticleRequestsDisclaimerText', 'OpacMoreSearches', 'OpacMySummaryNote', 'OpacLibraryInfo' ] %]
+        [% SET available_options = [ 'OpacNavRight', 'opacheader', 'OpacCustomSearch', 'OpacMainUserBlock', 'opaccredits', 'OpacLoginInstructions', 'OpacNav', 'OpacNavBottom', 'OpacSuggestionInstructions', 'ArticleRequestsDisclaimerText', 'OpacMoreSearches', 'OpacMySummaryNote', 'OpacLibraryInfo', 'CatalogConcernHelp', 'CatalogConcernTemplate' ] %]
         [% FOREACH l IN available_options.sort %]
             [% IF l == location %]
                 <option value="[% l | html %]" selected="selected">[% l | html %]</option>
--- a/koha-tmpl/opac-tmpl/bootstrap/css/src/opac.scss	
+++ a/koha-tmpl/opac-tmpl/bootstrap/css/src/opac.scss	
@@ -147,6 +147,13 @@ textarea {
     width: 50%;
 }
 
+.help-block {
+    display: block;
+    margin-top: 5px;
+    margin-bottom: 10px;
+    color: #737373;
+}
+
 legend {
     color: #727272;
     font-size: 110%;
--- a/koha-tmpl/opac-tmpl/bootstrap/en/includes/modals/catalog_concern.inc	
+++ a/koha-tmpl/opac-tmpl/bootstrap/en/includes/modals/catalog_concern.inc	
@@ -1,3 +1,6 @@ 
+[% USE AdditionalContents %]
+[% SET CatalogConcernHelp = AdditionalContents.get( location => "CatalogConcernHelp", lang => lang, library => logged_in_user.branchcode || default_branch ) %]
+[% SET CatalogConcernTemplate = AdditionalContents.get( location => "CatalogConcernTemplate", lang => lang, library => logged_in_user.branchcode || default_branch ) %]
 <!-- Add concern modal -->
 <div class="modal" id="addConcernModal" tabindex="-1" role="dialog" aria-labelledby="addConcernModalLabel" aria-hidden="true">
     <div class="modal-dialog modal-lg">
@@ -16,7 +19,18 @@ 
                     </div>
                     <div class="form-group">
                         <label for="concern_body">Please decribe your concerns: </label>
-                        <textarea class="form-control" name="concern_body" id="concern_body" required="required" rows="15"></textarea>
+                        <textarea class="form-control" name="concern_body" id="concern_body" aria-describedby="helpBlock" required="required" rows="15">
+                        [%- IF CatalogConcernTemplate && CatalogConcernTemplate.content && CatalogConcernTemplate.content.count > 0 -%]
+                        [%- FOREACH template IN CatalogConcernTemplate.content -%]
+                        [%- template.content | $raw -%]
+                        [%- END -%]
+                        [%- END -%]
+                        </textarea>
+                        [%- IF CatalogConcernHelp && CatalogConcernHelp.content && CatalogConcernHelp.content.count > 0 -%]
+                        [%- FOREACH help IN CatalogConcernHelp.content -%]
+                        <p id="helpBlock" class="help-block">[%- help.content | $raw -%]</p>
+                        [%- END -%]
+                        [%- END -%]
                     </div>
                 </fieldset>
             </div>
--