Bug 13973

Summary: Z39.50 Client Connection Failed with Z39.50 Servers
Product: Koha Reporter: Rizwan <rizwan.ahmed>
Component: CatalogingAssignee: Galen Charlton <gmcharlt>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P2 CC: katrin.fischer, m.de.rooy
Version: 3.14   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:

Description Rizwan 2015-04-08 18:26:06 UTC
We are unable to search books using Z39.50 client and always getting an error message "Connection Failed" even if the Z39.50 server credentials are correct. One of Z39.50 server credentials are below for Library of Congress.

Hostname: lx2.loc.gov
Port: 210
Database: LCDB
Encoding: utf8
Syntax: MARC21/USMARC

Can you please let us know the possible reasons of this error and how can we fix this issue ? Thanks
Comment 1 Katrin Fischer 2015-04-08 18:27:57 UTC
Hi Rizwan,
is it possible that your firewall is blocking the port 210?
Comment 2 Rizwan 2015-04-08 18:33:45 UTC
Hi Katrin,

Our network team has made some security changes last few weeks ago, I am not sure whether the port 210 is blocked or not. How can we check whether the firewall is blocking port 210 or not ?
Comment 3 Katrin Fischer 2015-04-08 18:35:36 UTC
I think best might be to talk to your network team.