Summary: | Duplicate fine generated when lost item is returned | ||
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Product: | Koha | Reporter: | Lucy Vaux-Harvey <lucy.vaux-harvey> |
Component: | Circulation | Assignee: | Bugs List <koha-bugs> |
Status: | RESOLVED DUPLICATE | QA Contact: | Testopia <testopia> |
Severity: | normal | ||
Priority: | P5 - low | CC: | andrewfh, bwsdonna, gmcharlt, kyle.m.hall, lisettepalouse+koha, niamh.walker-headon |
Version: | 17.11 | ||
Hardware: | PC | ||
OS: | Windows | ||
See Also: | https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22902 | ||
Change sponsored?: | --- | Patch complexity: | --- |
Documentation contact: | Documentation submission: | ||
Text to go in the release notes: | Version(s) released in: |
Description
Lucy Vaux-Harvey
2018-05-15 11:33:18 UTC
Lucy, are you forgiving the accumulated fine when the item becomes lost? So that there's a $5 fine, it gets cleared when the item becomes lost, and then re-accumulates when the item later becomes found and is turned in? Or does the original $5 fine remain and then duplicate, creating a total fine of $10? Altogether, I'm not sure this syspref performs as most users will expect -- it blocks *only* the return of the item, still allowing it to be marked as found and generate a refund. My sense is most users would expect this to perform more like BlockReturnofWithdrawn items, which stops Koha from interacting with the item at all. Hi Andrew, WhenLostForgiveFine is set to Don't forgive so a full duplicate fine is being charged. This is happening for us as well and our settings are: BlockReturnofLostItems to Not Block. Lisette Another library has reported this also. Item is lost, returned, and charged max fine twice. Settings are Do Not BlockReturnofLostItems and Don't forgive WhenLostForgiveFine. |