Attachment #165788 for bug #35657

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    return $c->render_resource_not_found("Ticket")
        unless $ticket;

    my $assignee_before = $ticket->assignee_id;
    return try {
        $ticket->set_from_api( $c->req->json );
        $ticket->store();

        # Create update if assignee changed
        if ( $assignee_before ne $ticket->assignee_id ) {
            my $patron = $c->stash('koha.user');
            my $update = {
                user_id     => $patron->id,
                ticket_id   => $ticket->id,
                public      => 0,
                assignee_id => $ticket->assignee_id,
                message     => ''
            };
            Koha::Ticket::Update->new($update)->store();
        }
        return $c->render( status => 200, openapi => $c->objects->to_api($ticket) );
    } catch {
        $c->unhandled_exception($_);
    };
}

        );
    }

     # Set user from session
     $ticket_update->{user_id} = $patron->id;
     # FIXME: We should allow impersonation at a later date to
     # allow an API user to submit on behalf of a user

            $ticket->set( { status => $ticket_update->{status} } )->store;
        }

        # Update ticket assignee if needed
        if ( $ticket_update->{assignee_id} ) {
            my $ticket = $update->ticket;
            $ticket->set( { assignee_id => $ticket_update->{assignee_id} } )->store;
        }

        # Optionally add to message_queue here to notify reporter
        if ( $update->public ) {
            my $notice =




    return Koha::Patron->_new_from_dbic($rs);
}

=head3 assignee

Return the patron who submitted this ticket

=cut

sub assignee {
    my ($self) = @_;
    my $rs = $self->_result->assignee;
    return unless $rs;
    return Koha::Patron->_new_from_dbic($rs);
}

=head3 resolver

Return the user who resolved this ticket




    return Koha::Patron->_new_from_dbic($rs);
}

=head3 assignee

Return the patron who is assigned at this update

=cut

sub assignee {
    my ($self) = @_;
    my $rs = $self->_result->assignee;
    return unless $rs;
    return Koha::Patron->_new_from_dbic($rs);
}

=head2 Internal methods

=head3 to_api_mapping

Lines 46-51 properties: Link Here

(-)a/api/v1/swagger/definitions/ticket.yaml (+8 lines)
46	reporter_id:	46	reporter_id:
47	type: integer	47	type: integer
48	description: Internal identifier for the patron who reported the ticket	48	description: Internal identifier for the patron who reported the ticket
		49	assignee:
		50	type:
		51	- object
		52	- "null"
		53	assignee_id:
		54	type:
		55	- integer
		56	- "null"
49	resolver:	57	resolver:
50	type:	58	type:
51	- object	59	- object

Lines 18-23 properties: Link Here

(-)a/api/v1/swagger/definitions/ticket_update.yaml (+8 lines)
18	user_id:	18	user_id:
19	type: integer	19	type: integer
20	description: Internal identifier for the patron who added the update	20	description: Internal identifier for the patron who added the update
		21	assignee:
		22	type:
		23	- object
		24	- "null"
		25	assignee_id:
		26	type:
		27	- integer
		28	- "null"
21	date:	29	date:
22	type:	30	type:
23	- string	31	- string

Lines 24-29 Link Here

(-)a/api/v1/swagger/paths/tickets.yaml (+2 lines)
24	items:	24	items:
25	type: string	25	type: string
26	enum:	26	enum:
		27	- assignee
27	- reporter	28	- reporter
28	- resolver	29	- resolver
29	- biblio	30	- biblio
Lines 237-242 Link Here
237	items:	238	items:
238	type: string	239	type: string
239	enum:	240	enum:
		241	- assignee
240	- user	242	- user
241	- +strings	243	- +strings
242	collectionFormat: csv	244	collectionFormat: csv

Lines 104-109 Link Here

(-)a/koha-tmpl/intranet-tmpl/prog/en/modules/cataloguing/concerns.tt (-2 / +2 lines)
104	"url": tickets_url	104	"url": tickets_url
105	},	105	},
106	"embed": [	106	"embed": [
		107	"assignee",
107	"reporter",	108	"reporter",
108	"resolver",	109	"resolver",
109	"biblio",	110	"biblio",
Lines 162-168 Link Here
162	"orderable": true	163	"orderable": true
163	},	164	},
164	{	165	{
165	"data": "resolver.firstname:resolver.surname:resolved_date:status",	166	"data": "assignee.firstname:assignee.surname:resolver.firstname:resolver.surname:resolved_date:status",
166	"render": function(data, type, row, meta) {	167	"render": function(data, type, row, meta) {
167	let result = '';	168	let result = '';
168	if (row.resolved_date) {	169	if (row.resolved_date) {
169	-

Return to bug 35657

Lines 108-119 sub update { Link Here

(-)a/Koha/REST/V1/Tickets.pm (-4 / +23 lines)
108	return $c->render_resource_not_found("Ticket")	108	return $c->render_resource_not_found("Ticket")
109	unless $ticket;	109	unless $ticket;
110		110
		111	my $assignee_before = $ticket->assignee_id;
111	return try {	112	return try {
112	$ticket->set_from_api( $c->req->json );	113	$ticket->set_from_api( $c->req->json );
113	$ticket->store();	114	$ticket->store();
114	return $c->render( status => 200, openapi => $c->objects->to_api($ticket), );	115
115	}	116	# Create update if assignee changed
116	catch {	117	if ( $assignee_before ne $ticket->assignee_id ) {
		118	my $patron = $c->stash('koha.user');
		119	my $update = {
		120	user_id => $patron->id,
		121	ticket_id => $ticket->id,
		122	public => 0,
		123	assignee_id => $ticket->assignee_id,
		124	message => ''
		125	};
		126	Koha::Ticket::Update->new($update)->store();
		127	}
		128	return $c->render( status => 200, openapi => $c->objects->to_api($ticket) );
		129	} catch {
117	$c->unhandled_exception($_);	130	$c->unhandled_exception($_);
118	};	131	};
119	}	132	}
Lines 179-185 sub add_update { Link Here
179	);	192	);
180	}	193	}
181		194
182	# Set reporter from session	195	# Set user from session
183	$ticket_update->{user_id} = $patron->id;	196	$ticket_update->{user_id} = $patron->id;
184	# FIXME: We should allow impersonation at a later date to	197	# FIXME: We should allow impersonation at a later date to
185	# allow an API user to submit on behalf of a user	198	# allow an API user to submit on behalf of a user
Lines 208-213 sub add_update { Link Here
208	$ticket->set( { status => $ticket_update->{status} } )->store;	221	$ticket->set( { status => $ticket_update->{status} } )->store;
209	}	222	}
210		223
		224	# Update ticket assignee if needed
		225	if ( $ticket_update->{assignee_id} ) {
		226	my $ticket = $update->ticket;
		227	$ticket->set( { assignee_id => $ticket_update->{assignee_id} } )->store;
		228	}
		229
211	# Optionally add to message_queue here to notify reporter	230	# Optionally add to message_queue here to notify reporter
212	if ( $update->public ) {	231	if ( $update->public ) {
213	my $notice =	232	my $notice =

Lines 47-52 sub reporter { Link Here

(-)a/Koha/Ticket.pm (+13 lines)
47	return Koha::Patron->_new_from_dbic($rs);	47	return Koha::Patron->_new_from_dbic($rs);
48	}	48	}
49		49
		50	=head3 assignee
		51
		52	Return the patron who submitted this ticket
		53
		54	=cut
		55
		56	sub assignee {
		57	my ($self) = @_;
		58	my $rs = $self->_result->assignee;
		59	return unless $rs;
		60	return Koha::Patron->_new_from_dbic($rs);
		61	}
		62
50	=head3 resolver	63	=head3 resolver
51		64
52	Return the user who resolved this ticket	65	Return the user who resolved this ticket

Lines 55-60 sub user { Link Here

(-)a/Koha/Ticket/Update.pm (+13 lines)
55	return Koha::Patron->_new_from_dbic($rs);	55	return Koha::Patron->_new_from_dbic($rs);
56	}	56	}
57		57
		58	=head3 assignee
		59
		60	Return the patron who is assigned at this update
		61
		62	=cut
		63
		64	sub assignee {
		65	my ($self) = @_;
		66	my $rs = $self->_result->assignee;
		67	return unless $rs;
		68	return Koha::Patron->_new_from_dbic($rs);
		69	}
		70
58	=head2 Internal methods	71	=head2 Internal methods
59		72
60	=head3 to_api_mapping	73	=head3 to_api_mapping