<p>Notices are messages sent to patrons, vendors and staff to notify them at key times.</p>

Each notice can be edited, but only a few can be deleted, this is to prevent system errors should a message try to send without a template.

<h2>Add a new notice</h2>

<h2>Adding Notices</h2>

		<ul>

<ul>

			<li>Click 'New Notice'</li>

	<li>To add a new notice

			<li>Choose a 'Koha Module' to associate your notice with from the dropdown box</li>

<ul>

			<li>Enter a 'Code' abbreviation for your new notice (for example: 'ODUE' for Overdue Notice)</li>

	<li>Click 'New Notice'</li>

			<li>Enter a 'Name' for your new notice (for example 'Overdue Notice')</li>

	<li>Choose the module this notice is related to</li>

			<li>Enter a 'Message Subject' (for example 'Item Overdue')</li>

	<li>The Code is limited to 20 characters</li>

			<li>Design your 'Message Body'</li>

	<li>Use the name field to expand on your Code</li>

		</ul>

	<li>Message Subject is what will appear in the subject line of the email</li>

		<ul>

	<li>In the message body feel free to type whatever message you feel is best, use the fields on the left hand side to enter individualized data from the from database.

			<li> 

<ul>

			<ul>

	<li style="color: #ff0000;">Important: On overdue notices make sure to use &lt;&lt;items.content&gt;&gt; to print out the data related to all items that are overdue. The other option is to use the &lt;item&gt;&lt;/item&gt; tags to span the line so that it will print out multiple lines</li>

				<li>Choose a field from the scroll down menu on the left side

	<li style="color: #ff0000;">Important: Only the overdue notices take advantage of the &lt;item&gt;&lt;/item&gt; tags, all other notices referencing items need to use &lt;&lt;items.content&gt;&gt;</li>

				<ul>

</ul>

					<li>

</li>

				    <span style="background-color: #ffe599">

</ul>

TIP: For help with what each field is, see the Notices: Database Fields section of this manual</span></li>

</li>

				</ul></li>

</ul>

				<li>Click the '&gt;&gt;' button to insert that field into your text message where you'd like it to appear in the notice.</li>

<h3>Notice Markup</h3>

				<li>Continue adding 'field's and clicking '&gt;&gt;' to insert them into the notice until your message is completed.</li>

When creating your overdue notices there are two tags in addition to the various database fields that you can use in your notices.

				<li>Then, click 'Submit'</li>

<p style="color: #ff0000;">Important: These new tags only work on the overdue notices, not other circulation related notices at this time.</p>

			</ul></li>

			<li>

<ul>

		    <span style="color: #ff0000">

	<li>&lt;item&gt;&lt;/item&gt; which should enclose all fields from the biblio, biblioitems, and items tables.</li>

IMPORTANT: Currently, Koha can not reference multiple biblios in a single notice (in other words--in the example below-- there is not just ONE email sent that describes ALL currently overdue items, but an email sent for EACH overdue item) </span></li>

	<li>&lt;fine&gt;&lt;/fine&gt; which should be enclosed by the item tag and should enclose a currency identifier per ISO 4217. If this tag is present with a proper identifier, the fine for that item will be displayed in the proper currency format.

		</ul><h3>	   

<ul>

	   How do I schedule overdue notices?</h3>To schedule overdue notices, you must use Koha's 'Notice/Status Trigger' tool.<br/>

	<li>Note: ISO 4217 changes from time to time therefore all currencies may not be supported. If you find one that is not supported, please file a bug with the Locale::Currency::Format author Tan D Nguyen &lt;tnguyen at cpan doe org&gt;.</li>

		<ul>

</ul>

			<li><em>Get there:</em> More &gt; Tools &gt; Overdue notice/status triggers</li>

</li>

		</ul>	[% INCLUDE 'help-bottom.inc' %]

</ul>

An example of using these two tags in a notice template might be like:

<pre>The following item(s) is/are currently overdue:

   &lt;item&gt;"&lt;&lt;biblio.title&gt;&gt;" by &lt;&lt;biblio.author&gt;&gt;, &lt;&lt;items.itemcallnumber&gt;&gt;, Barcode: &lt;&lt;items.barcode&gt;&gt; Fine: &lt;fine&gt;GBP&lt;/fine&gt;&lt;/item&gt;</pre>

Which, assuming two items were overdue, would result in a notice like:

<pre>The following item(s) is/are currently overdue:

   "A Short History of Western Civilization" by Harrison, John B, 909.09821 H2451, Barcode: 08030003 Fine: £3.50

   "History of Western Civilization" by Hayes, Carlton Joseph Huntley, 909.09821 H3261 v.1, Barcode: 08030004 Fine: £3.50</pre>

<h2>Existing Notices</h2>

Among the default notices are notices for several common actions within Koha, here are some of what those notices do

<ul>

	<li>ACCTDETAILS

<ul>

	<li>Sent to patrons when their account is set up if the AutoEmailOPACUser preference is set to 'Send'</li>

</ul>

</li>

	<li>ACQCLAIM (Acquisition Claim)

<ul>

	<li>Used in the claim acquisition module</li>

	<li>Get there: More &gt; Acquisitions &gt; Late issues</li>

</ul>

</li>

	<li>HOLD (Hold Available for Pickup)

<ul>

	<li>This notice is used if two criteria are met:

<ul>

	<li>The EnhancedMessagingPreferences is set to 'Allow'</li>

	<li>The patron has requested to receive this notice

<ul>

	<li>Get there: OPAC &gt; Login &gt; my messaging</li>

	<li>Get there: Staff Client &gt; Patron Record &gt; Messaging</li>

</ul>

</li>

</ul>

</li>

</ul>

</li>

	<li>HOLDPLACED (a notice to the library staff that a hold has been placed)

<ul>

	<li>This notice requires the emailLibrarianWhenHoldIsPlaced system preference to be set to 'Enable'</li>

</ul>

</li>

	<li>HOLD_PRINT (Printed notice when hold available for pickup)

<ul>

	<li>This notice is used for hold confirmation notices that are sent out in print format. This will not effect what the email notice looks like.</li>

</ul>

</li>

	<li>ODUE (Overdue Notice)

<ul>

	<li>This notice is used to send Overdue Notices to Patrons</li>

	<li>See a Sample Overdue Notice</li>

	<li>Requires that you set Overdue Notice/Status Triggers</li>

</ul>

</li>

	<li>RLIST (Routing List)

<ul>

	<li>Used in the serials module to notify patrons/staff of new issues of a serial

<ul>

	<li>Get there: More &gt; Serials &gt; New Subscription</li>

</ul>

</li>

	<li>You have the option to select the 'Routing List' notice when creating a new subscription (Choose from the 'Patron notification' drop down).</li>

	<li style="background-color: #ffe599;">Tip: Notice also that if you'd like to notify patrons of new serial issues, you can click on 'define a notice' which will take you to the 'Notices' tool</li>

</ul>

</li>

</ul>

[% INCLUDE 'help-bottom.inc' %]