Bug 13117

Summary: Waiting Reserve Message Missing
Product: Koha Reporter: Fred P <fred.pierre>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: gmcharlt, kyle.m.hall, rkopaczka
Version: 3.16   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
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Description Fred P 2014-10-20 20:59:06 UTC
Earlier versions of Koha contained a WaitingReserveLoop array that stored information on holds that are waiting for the patron, and notified circulation staff with an "attention" message that titles were available. 

The WaitingReserveLoop still executes in the "attention" field of the circulation.tt template, but the array is no longer created in circulation.pl

My understanding is that this change was made to simplify the layout - previously all waiting titles came up, sometimes pushing the checkout table toward the bottom of the screen. Also there is less of a performance hit if it does not have to pull this information until you click on the "Holds" tab. 

However in high-volume circulation situations, having to go and click on that tab, and then click on the sort field to pull waiting reserves to the top of the list takes valuable time.

We need a solution to push a "Holds Waiting" message to the Checkout page, so that circulation staff knows immediately upon scanning a patron card, that items are available on the hold shelf.
Comment 1 Rafal Kopaczka 2014-10-21 08:28:25 UTC
Looks like duplicate of bug 12892.

*** This bug has been marked as a duplicate of bug 12892 ***