Bug 13715

Summary: "limit to items available" hides records with multiple items where 1 is not available (checked out) but others are
Product: Koha Reporter: Marjorie Barry-Vila <marjorie.barry-vila>
Component: SearchingAssignee: Galen Charlton <gmcharlt>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: major    
Priority: P1 - high CC: candiceh, cbrannon, cgdavis, edischer, fiona.borthwick, gaetan.boisson, george, janet.mcgowan, lisettepalouse+koha, nick, nkeener, patrick.robitaille, rkuiper, sally.healey, thysia
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Attachments: limit_available_items

Description Marjorie Barry-Vila 2015-02-16 18:43:37 UTC
Created attachment 35954 [details]
limit_available_items

Hi,

In OPAC, a record has multiple items, one of which is on loan, when you click on "Limit to items Currently available", record will disappear from result's list while an item has the status Available.


Marjorie
Comment 1 NancyK. 2015-12-10 23:18:19 UTC
We have experienced this same issue.  It hides the record with multiple available copies.  This is happening in the staff client also.

NancyK
Comment 2 Nick Clemens (kidclamp) 2015-12-15 16:12:54 UTC
Confirmed on master, To reproduce:
1. Have two records in the system, one with one item, one with two items all available
2.  Rebuild zebra
3.  Do a search that returns both titles
4.  Click the "Limit to currently available items" facet.
5.  See both titles
6.  Checkout one of the items on the record with two items
7.  Rebuild zebra
8.  Do a search that returns both titles
9.  Click the "Limit to currently available items" facet.
10. The record with 1 of 2 items available is no longer shown

Note:On hold items are not affected
Comment 3 NancyK. 2017-12-06 22:25:09 UTC
After waiting 2 years, we really need to fix this bug.  Its a major flaw.
Comment 4 NancyK. 2017-12-06 22:26:06 UTC
After waiting 2 years, we really need to fix this bug.  Its a major flaw.
Comment 5 Katrin Fischer 2017-12-18 22:35:34 UTC
I agree that the availability filter is problematic, but I am not sure someone is willing to invest time in this, you might want to consider funding a fix.
Comment 6 Rhonda Kuiper 2018-01-10 18:23:25 UTC
The bug is problematic for our staff and patrons.  Need to limit to items that are actually available for loan excluding checked out, damaged, or not for loan.  There is a related bug 9810 that has some work being done on it.  It is currently in 'FailedQA' status.
Comment 7 Christopher Brannon 2018-01-10 22:20:15 UTC
This is in desperate need of attention.
Comment 8 Gaetan Boisson 2018-03-13 13:44:42 UTC

*** This bug has been marked as a duplicate of bug 11677 ***