Bug 14021

Summary: overridden holds not being triggered
Product: Koha Reporter: Nicole C. Engard <nengard>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: gmcharlt
Version: Main   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Nicole C. Engard 2015-04-20 12:55:17 UTC
Overridden holds in Koha are never trapped unless the reason the hold was forced was due to exceeding the maximum number of allowed holds. If the hold contravenes any other type of rule that would prevent the hold from being placed initially, that hold will never be trapped.

So if you allow holds overrides the item will go in to the holds queue, but if you check that item in the box to trigger/trap the hold never appears.  So you can never confirm a hold that was created by overriding the rules.
Comment 1 Katrin Fischer 2015-06-09 01:26:02 UTC

*** This bug has been marked as a duplicate of bug 11512 ***