Bug 15551

Summary: checked out items not showing on returns.pl
Product: Koha Reporter: Barton Chittenden <barton>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, jonathan.druart, jschmidt, kholten, kyle.m.hall, nick
Version: Main   
Hardware: All   
OS: All   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15736
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Barton Chittenden 2016-01-11 21:17:17 UTC
Bug 14821: Dont show item in checked in list, when it wasnt checked in.

This is seen as a regression by some of our libraries -- checking an item in previously showed other items checked out by the same borrower, which was useful for renewing items and/or telling patrons what items they still had checked out.

I would suggest a separate "Checked out by same borrower" list.
Comment 1 Katrin Fischer 2016-01-11 21:20:36 UTC
Hm, I am not sure about this - the new change should only avoid showing items which actually haven't been checked in - like items not checked out when performing the check in.

Also - I don't think it ever showed other items checked out by the patron? Maybe they just followed the link from the checked in item? That should still work, if the patch you are referring didn't cause a bug.
Comment 2 Karl Holten 2016-02-02 19:44:16 UTC
(In reply to Katrin Fischer from comment #1)
> Hm, I am not sure about this - the new change should only avoid showing
> items which actually haven't been checked in - like items not checked out
> when performing the check in.
> 
> Also - I don't think it ever showed other items checked out by the patron?
> Maybe they just followed the link from the checked in item? That should
> still work, if the patch you are referring didn't cause a bug.

Our institutions preferred being able to see other items checked out by the same patron. Two institutions reported this issue to us after our update to 3.20, so it was definitely something that was present and that staff were using that went away.
Comment 3 Katrin Fischer 2016-02-02 20:53:11 UTC
I am really confused by this - I am pretty sure the table below the checkin input field only showed items scanned. Could they mean the link back to the patron record by chance, that was accessible from lines in the table?
Comment 4 Owen Leonard 2016-02-03 13:09:43 UTC
I'm confused by this too. I agree that Bug 14821 seems like a regression, and I would love to see it turned into a preference.

However, it doesn't have anything to do with showing what other items a patron has checked out, and that is not something Koha has ever done on the check-in page.

If the issue has come up after updating to 3.20 then I suspect this is a communication issue and Bug 14821 is what is really being discussed.
Comment 5 Karl Holten 2016-02-03 15:21:51 UTC
I think you're both right about my issue being a miscommunication between us and staff. One of our libraries couldn't recall this problem, and another said they had an issue where clicking "Show Checkouts" didn't make items display and Koha just said "loading continue to scan barcodes", which is not the same thing as what is discussed in this bug.
Comment 6 Nick Clemens (kidclamp) 2016-02-03 20:16:51 UTC
I have opened a new bug for the 'regression' from 14821  - see bug 15736

I believe this bug is unrelated and can be closed
Comment 7 Barton Chittenden 2016-02-03 20:36:26 UTC
I think that I was conflating two different issues when I opened this bug.

Closing.