Bug 16882

Summary: Circ restrictions caused by long overdue should be removed when the offending item is returned
Product: Koha Reporter: Nick Clemens (kidclamp) <nick>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: andrew, cslone, dstephen, george, gmcharlt, kyle.m.hall, lisettepalouse+koha, magnus, michaela.sieber, robbinsk
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Nick Clemens (kidclamp) 2016-07-08 15:38:48 UTC
If a patron is restricted due to a long voerdue and that item is returned, but they have another item overdue by a day their restriction will not be lifted. Some libraries would like to the the restriction tied to the specific item.
Comment 1 Magnus Enger 2019-03-13 12:18:13 UTC
I agree it would make sense to be able to tie a restriction to a specific on loan item, and then remove that specific restriction when the item is returned.
Comment 2 Kim Robbins 2019-03-20 16:13:14 UTC
We encountered this issue yesterday. Patron returned a long overdue item but the restriction was not removed because she had another item out that was one day overdue. I think the restriction should be removed as long as all of the patron's long overdue items have been returned.
Comment 3 Katrin Fischer 2019-03-21 18:57:18 UTC
The ODUE restriction is set by sending out a notice x days after due date. I think we could check the due dates of the other items on lifting the restriction maybe.
Comment 4 Chris Slone 2019-10-23 14:33:13 UTC
Running into a similar thing that perhaps needs to be a different bug(?), but the restriction is also not lifted if the charge for the long overdue/lost item is paid or written off. The restriction has to be manually removed.
Comment 5 Deb 2019-11-04 21:49:51 UTC
We are also having this problem. Our restricted patrons are returning items but the restriction must be removed manually.  Our patrons are restricted from checking out if a single item is 7days past due. Upon return the restriction should be removed automatically. The bug is keeping patrons from using our self checks.
Comment 6 Andrew Fuerste-Henry 2021-06-22 13:57:35 UTC
+1 here, I've spoken to many libraries that would prefer the restriction be specific to the item(s) that triggered the notice. This could be a new syspref tied to AutoRemoveOverduesRestrictions so it asks: "(Do / Do not) allow OVERDUES restrictions triggered by sent notices to be cleared automatically when (all / triggering) overdue items are returned by a patron."
Comment 7 Andrew Fuerste-Henry 2022-07-11 21:32:19 UTC
Another +1 on here now that I'm working in a library that would like for overdues restrictions to clear based on *triggering* overdues rather than all overdues.

(In reply to Andrew Fuerste-Henry from comment #6)
> +1 here, I've spoken to many libraries that would prefer the restriction be
> specific to the item(s) that triggered the notice. This could be a new
> syspref tied to AutoRemoveOverduesRestrictions so it asks: "(Do / Do not)
> allow OVERDUES restrictions triggered by sent notices to be cleared
> automatically when (all / triggering) overdue items are returned by a
> patron."
Comment 8 Katrin Fischer 2022-07-26 14:40:12 UTC
I think 29145 would work here, but is currently failed QA.

*** This bug has been marked as a duplicate of bug 29145 ***