Bug 17037

Summary: 952 Field/Record Items not being accessed
Product: Koha Reporter: Matthew K <m.kibble>
Component: TemplatesAssignee: Owen Leonard <oleonard>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: major    
Priority: P5 - low CC: jonathan.druart
Version: 16.05   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Attachments: Record Bibliography [item not indexed] and MARC record

Description Matthew K 2016-08-03 11:31:18 UTC
Created attachment 53935 [details]
Record Bibliography [item not indexed] and MARC record

Logged in to find biblio.item information is missing from all biblio records, however the information within the items can still be referenced for search functions (on both admin and public sites) and MARC data for items is still accessible (see attachment).

I'm relatively new to Koha, and have been using it the last few days to upload some MARC records, but I don't believe they could have caused this bug as everything was working fine yesterday. Also did some keyword mapping to default but only added 245b subtitle field.

Currently running on Koha 3.16.02 - Linux library 2.6.32
Any help would be greatly appreciated.
Comment 1 Matthew K 2016-08-03 11:38:09 UTC
Sorry, not 'biblio.items' -> 'items'
Comment 2 Jonathan Druart 2016-08-03 15:11:48 UTC
Hi Matthew,
Did you check the log files?
3.16 is old and no longer maintainable. Could you confirm the bug on a more recent version (if possible the latest)?
Comment 3 Matthew K 2016-08-17 11:52:40 UTC
Hi,

We finally managed to get the item information to display again. I'd overloaded the archive by importing too many records; Just required a clean out. Is there a way to expand the archive space?

However, the search results won't update any additions or deletions of records (they definitely exist/have been deleted - can be located through items issued). I've speculated that it may have something to do with Zebra and may require a manual index, but when we were trying this with the initial problem, the koha-conf.xml file apparently didn't exist (though I don't know if this is still the case). Any additional suggestions would be appreciated.

Also, with regards to updating. Would an update to a later version cause any data loss with regards to currently issued items? What precautions can I take to avoid this?

Apologies if any of these questions are irrelevant or novice. I'm still very new to the software.
Comment 4 Jonathan Druart 2016-08-18 13:41:32 UTC
You should use the mailing list for this kind of questions.