Bug 17881

Summary: I have problem in koha i think the database for Zebra not updating.
Product: Koha Reporter: mshami
Component: DatabaseAssignee: Galen Charlton <gmcharlt>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: dcook
Version: unspecified   
Hardware: All   
OS: All   
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Crowdfunding goal: 0 Crowdfunding committed: 0
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Description mshami 2017-01-11 06:11:49 UTC
I'm create some of new category (books) in koha and saved it , but when i search it this book the massage appear no result found ,but when i need to barrow the same books, i can barrow from koka admin.
how can update database for zebra .  

Note, i don't have any problem in old book , i can do search and the result appear .   

The Second Problem, all the user he can access from the own gmail for the college without register in koha all the gmail account coped to koha automatically , but now, all the new user in gmail he can't login and barrow book until i do for him a new user manually from admin .

note, i don't have instance the database name koha not like koha_koha.
      i not find file /etc/cron.d/koha-common  . that men this problem.
      the koha Version 3.12.

thanks
Comment 1 David Cook 2017-01-11 06:22:13 UTC
For problems like yours, I would suggest contacting one of the Koha listservs: https://koha-community.org/support/koha-mailing-lists/, or going to the #koha channel on the OFTC IRC network. 

Bugzilla is usually used by developers for tracking bugs that we find based on problems like yours that we hear on IRC, the listserv, in-person, etc.
Comment 2 Owen Leonard 2017-01-11 13:05:49 UTC
Other support options are here: http://koha-community.org/support/