Bug 18997

Summary: Everything listed as "not renewable"
Product: Koha Reporter: Matthew Wyneken <wyneken>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: major    
Priority: P5 - low CC: gmcharlt, kyle.m.hall, nick, veron
Version: 17.05   
Hardware: PC   
OS: Linux   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19027
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Matthew Wyneken 2017-07-28 09:37:12 UTC
I'm running Koha version 17.05.01 on Debian 8.8. 

All of the items that are checked out are labeled as "Not renewable (0 of 0 renewals remaining)". I've tried changing the settings in "Circulation and fine rules" in several different ways but nothing makes any difference. 

While researching this problem I've noticed two other mentions of the same thing but neither of them with a real solution.
Comment 1 Marc Véron 2017-07-28 13:19:23 UTC
Hi Matthew

Have a look at Circulation and fines rules.

Do you have at least one rule (all patron types and all item types)?

If in doubt, delete all rules and fill in just the first one.

Marc

PS: It's a good idea to ask such things on IRC first:
https://koha-community.org/get-involved/irc/
Comment 2 Nick Clemens (kidclamp) 2017-07-28 14:29:52 UTC
Hi Matthew,

This is similar to the one before, I think this is a configuration issue

-Nick
Comment 3 Katrin Fischer 2017-07-29 09:06:02 UTC
Besides chat the mailing lists are also helpful for finding out where something is going wrong in your configuration.
Comment 4 Marc Véron 2017-08-02 15:44:02 UTC
For the records (solution):

There were more rules defined for a specific library. They take precedence over the rules defined for "All libraries"

To make such rules visible one has to select the library in the drop down obeve the rules table.