Bug 20401

Summary:	"Item circulation alerts" is overkill and could be removed
Product:	Koha	Reporter:	Gaetan Boisson <gaetan.boisson>
Component:	Staff interface	Assignee:	Bugs List <koha-bugs>
Status:	NEW ---	QA Contact:	Testopia <testopia>
Severity:	enhancement
Priority:	P5 - low	CC:	gmcharlt, tomascohen
Version:	Main
Hardware:	All
OS:	All
Change sponsored?:	---	Patch complexity:	---
Documentation contact:		Documentation submission:
Text to go in the release notes:		Version(s) released in:
Circulation function:
Bug Depends on:
Bug Blocks:	20396

Description Gaetan Boisson 2018-03-14 13:54:41 UTC

The "Items circulation alerts" part of the admin interface is a very elaborate table to, if i understand it correctly, decide what kind of items should trigger a checkin or checkout notification for each patron category and each library.

I have never seen a library using it, in fact i have never seen a library using the checkin and chekout notifications, which generate a lot of messages for the users.

Is it in use anywhere? I think we should keep check in and check out notifications, but this tool is a good candidate for removal in my opinion.

Comment 1 Tomás Cohen Arazi (tcohen) 2018-03-14 14:18:45 UTC

I know libraries tha phased out of printing checkout receipts using this tool. 

What could be interesting is seeing the 'Print' dropdown be refactored so one can send a single checkout notice for the whole 'checkout session' instead of individual emails for each item.

Comment 2 Gaetan Boisson 2018-03-14 15:47:35 UTC

Do you mean the checkin/checkout notifications or the whole items circulation alert tool?

Using enhanced messaging preferences, it is already possible to define on a per patron category basis which category will receive these notifications.

This tool only adds the possibility to define on a very granular basis which library will send a notification for which item type. I find it overkill and would replace issuing slips by the checkout notification, without so much granular choice.

Are people really using this tool in that connfiguration, or only the checkout notices?