Summary: | Lost Item Refund Fee should have more options | ||
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Product: | Koha | Reporter: | Kelly McElligott <kelly> |
Component: | Circulation | Assignee: | Bugs List <koha-bugs> |
Status: | NEW --- | QA Contact: | Testopia <testopia> |
Severity: | enhancement | ||
Priority: | P5 - low | CC: | gmcharlt, jzairo, kelly, kelly, kyle.m.hall, mfuerst |
Version: | 17.11 | ||
Hardware: | All | ||
OS: | All | ||
Change sponsored?: | --- | Patch complexity: | --- |
Documentation contact: | Documentation submission: | ||
Text to go in the release notes: | Version(s) released in: |
Description
Kelly McElligott
2018-09-28 15:37:48 UTC
I mis-typed. Once the item does get checked-in (regardless of this byg), this item would lose the LOST status, this bug is primarily about the option to refund the Lost Item fee instead of a straight YES/NO. As Kelly states - this is our situation - "the circulation desk is just removing the lost item off the patron's account however the library still wants the status to stay as LOST. Currently, this is not possible. If the item does get checked in with the Refund Lost Item fee set to YES, the patron gets the refund. However, there are times when the item just needs to be taken off the account, but does not want the refund to be applied.' - and wants the item status to remain "Lost." We are very interested in this development. - HELM HMCPL is also interested in this, given how we handle lost item refunds (within 90 days with receipt). Lost items returned in our bookdrop or via our AMH currently get checked in and refunded. It doesn't happen often, but it happens. More often, lost items are returned before they are paid for, so the refund makes sense. Use of the Lost and Paid for lost status helps staff, but Koha right now does not differentiate between "types" of lost status when dealing with refunds. This would be an excellent development. |