Summary: | When decreaseLoanHighHolds is set to Enable, suspended holds still count in the number of holds | ||
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Product: | Koha | Reporter: | Kelly McElligott <kelly> |
Component: | Hold requests | Assignee: | Bugs List <koha-bugs> |
Status: | NEW --- | QA Contact: | Testopia <testopia> |
Severity: | enhancement | ||
Priority: | P5 - low | CC: | cbrannon, christofer.zorn, gmcharlt, katrin.fischer |
Version: | 18.05 | ||
Hardware: | All | ||
OS: | All | ||
See Also: | https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22005 | ||
Change sponsored?: | --- | Patch complexity: | --- |
Documentation contact: | Documentation submission: | ||
Text to go in the release notes: | Version(s) released in: |
Description
Kelly McElligott
2018-12-14 18:53:03 UTC
We had the same issue where a patron was trying to check out their own hold, on a book with a suspended hold. The system reduced the loan period as it saw two holds on the account, when in actuality there was really only one active hold. Could this be changed to only count active holds as we have many people place a hold on an item and then suspend the hold for months. Thanks Christofer decreaseLoanHighHoldsIgnoreStatuses needs to include an option for suspended holds. That would be the BEST solution. Needs to remain off by default for upgraded systems for consistency. |