Bug 22871

Summary: I cannot access the library system at all. In comment is the message it comes up with.
Product: Koha Reporter: office
Component: AboutAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: chris
Version: unspecified   
Hardware: All   
OS: All   
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Crowdfunding goal: 0 Crowdfunding committed: 0
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Description office 2019-05-09 00:19:35 UTC
Our web address for Koha is koha-admin.waihaodowns.school.nz
Software error:
Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/C4/Context.pm line 785.
BEGIN failed--compilation aborted at /usr/share/koha/lib/C4/Auth.pm line 84.
Compilation failed in require at /usr/share/koha/intranet/cgi-bin/mainpage.pl line 25.
BEGIN failed--compilation aborted at /usr/share/koha/intranet/cgi-bin/mainpage.pl line 25.
Comment 1 Chris Cormack 2019-05-09 06:55:25 UTC
Hi, this would probably be better as a mail to the mailing list. It isn't a bug in Koha. It looks like your mysql server isn't running. You will need someone to ssh into the machine and restart it.
If someone provides your Koha support I would try them first.