Bug 22909

Summary: Unable to upload PDF files to Koha under 856$u- File could not be created. Check Permissions
Product: Koha Reporter: Farhan Abbas <farhan>
Component: CatalogingAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: major    
Priority: P1 - high CC: farhan, m.de.rooy
Version: 18.11   
Hardware: All   
OS: Linux   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Crowdfunding committed: 0
Crowdfunding contact: Patch complexity: ---
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Attachments: Attaching file to catalogue records
Error on Main (File Upload) Page.. Tools-> Upload Files

Description Farhan Abbas 2019-05-15 04:14:00 UTC
Created attachment 89769 [details]
Attaching file to catalogue records

Dear All,

Hope you are fine.
I am new to Koha and have setup Koha 18.11 on a Debian Stretch OS. Everything is working fine and all the features are functional, except the File upload page (under 856$u) where I am trying to attach some pdf, .doc and .xls files with catalogue records. upload path is /var/lib/koha/kemu/uploads. The problem is that previously (some days ago) it was working fine and some files were uploaded successfully without any issue, but since 2 weeks, every time I try to upload / attach a file with catalogue record, I get the error "File could not be created. Check permissions." The owner and group of the uploads folder is kemu-koha. To resolve this issue, I have even granted read write and execute permissions to group and users (others) as well but still I am facing this error. It has been few days, and I am unable to resolve this issue, and it is really frustrating because our library staff has some tight deadlines to upload the whole catalogue and I do not know how to get rid of this nasty error. Please if someone can help me resolve this issue, I shall be very grateful.

Regards,

Farhan
Comment 1 Farhan Abbas 2019-05-15 04:17:48 UTC
Created attachment 89770 [details]
Error on Main (File Upload) Page.. Tools-> Upload Files
Comment 2 Katrin Fischer 2019-05-15 05:44:09 UTC
Hi Farhan, 

this sounds more like a support request rather than a bug, especially since you said it worked before and didn't mention an update breaking it.

Questions like this should be asked on the Koha mailing list (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC channel (http://koha-community.org/get-involved/irc/). Many more people will see your question there.