Bug 23312

Summary: Add ability to mark an item ‘Lost’ from ‘Holds Queue List
Product: Koha Reporter: Kelly <training>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: cslone, fiona.borthwick, gmcharlt, sally.healey
Version: Main   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
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Description Kelly 2019-07-12 17:39:00 UTC
In 18.11 bug 19287 was passed into Koha, allowing staff to mark an item lost from the Holds to Pull list.  This is an extremely helpful process- and with this feature, Koha will even send a notice to the patron that the item cannot be filled in a hold since it is lost.   It would be great to see this same functionality with the Holds Queue report, as so many libraries are multibranch and generally use the Holds Queue report.
Comment 1 Sally 2020-02-12 14:19:11 UTC
Adding my support for this - it would be really useful to have this functionality in the Holds Queue screen.
Comment 2 Fiona Borthwick 2020-07-17 10:03:30 UTC
Definitely +1 for this enhancement. If libraries can mark items lost from the Holds to Pull report, then they should be able to do so from the Holds Queue. They should be aligned. 

Many of our customers choose to use the Holds Queue and would appreciate a quicker way of marking an item as lost if the library cannot locate it on their shelves. Currently they have to edit the item record to update the lost status.

A button to mark the item lost on the Holds Queue report would be a very welcome enhancement.