| Summary: | During checkout, window hangs with a pop up "Loading...you may continue scanning." | ||
|---|---|---|---|
| Product: | Koha | Reporter: | Julie kent <julie.kent> |
| Component: | Patrons | Assignee: | Bugs List <koha-bugs> |
| Status: | CLOSED WORKSFORME | QA Contact: | Testopia <testopia> |
| Severity: | major | ||
| Priority: | P5 - low | CC: | dcook, gmcharlt, kyle.m.hall |
| Version: | 18.11 | ||
| Hardware: | All | ||
| OS: | All | ||
| See Also: | https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25678 | ||
| Change sponsored?: | --- | Patch complexity: | --- |
| Documentation contact: | Documentation submission: | ||
| Text to go in the release notes: | Version(s) released in: | ||
| Circulation function: | |||
| Attachments: | screen shot of pop-up message "Loading...you can continue scanning." | ||
Did this behavior start after an upgrade? Have you tried clearing your browser cache? Do you have any custom JavaScript in the IntranetUserJS system preference? Hi Julie, I've tested on 18.11 and this doesn't appear to be a general problem. Another thing to check is your item data - make sure item type, home and holding branches are always set. Please let us know if Owen's and my suggestions didn't help you and the problem persists. Closing the bug meanwhile. There is a problem related to this but the original description isn't clear enough... |
Created attachment 93208 [details] screen shot of pop-up message "Loading...you can continue scanning." This message, whilst confounding, impedes staff from accessing other aspects of the patron record. Our work-around has been to advise staff to print check-out slip. Patrons with email do received an confirmation of checked out items. However, if this is a system preference that can be removed without compromising the integrity of the patron record nor check out process, I would like to know and to know how to change the system preference. Please, help!