Bug 25264

Summary: Add ability to process phone notifications without Talking Tech
Product: Koha Reporter: Kyle M Hall (khall) <kyle>
Component: Architecture, internals, and plumbingAssignee: Kyle M Hall (khall) <kyle>
Status: RESOLVED MOVED QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low    
Version: Main   
Hardware: All   
OS: All   
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Description Kyle M Hall (khall) 2020-04-23 11:40:35 UTC
We have a partner that would like to use Twilio for phone notifications. The problem is that our phone notifications are Talking Tech-centric, and the way our TT is engineered is odd to say the least. We specifically don't create the notices in Koha, but have TT create them instead.

I think it would be good to have a system preference that allows phone notices to act in a 'normal' manner so to speak much like email and sms notices. Future outbound calling systems could then just be plugins that handle phone notices while Koha handles email and sms.