Bug 26254

Summary: Large patron imports through the web interface can timeout in plack
Product: Koha Reporter: Liz Rea <wizzyrea>
Component: PatronsAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: dcook, gmcharlt, kyle.m.hall
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
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Version(s) released in:

Description Liz Rea 2020-08-19 17:34:54 UTC
The patron import job through the interface often times out with batches of import patrons of more than ~1000 patrons. Normally the job will complete in the background, but it is surprising and upsetting to users when this happens.

It seems to happen more when there is significant matching happening.
Comment 1 Katrin Fischer 2020-08-20 07:38:30 UTC
We've run into this recently as well.

*** This bug has been marked as a duplicate of bug 26128 ***
Comment 2 David Cook 2020-09-03 23:15:06 UTC
(In reply to Liz Rea from comment #0)
> The patron import job through the interface often times out with batches of
> import patrons of more than ~1000 patrons. Normally the job will complete in
> the background, but it is surprising and upsetting to users when this
> happens.
> 
> It seems to happen more when there is significant matching happening.

Could you add some comments to Bug 26128?

I'd be happy to try and work out this issue.