Bug 27169

Summary: sip2 not enable
Product: Koha Reporter: Vihaan Gupta <ujjwalguptax202>
Component: SIP2Assignee: Bugs List <koha-bugs>
Status: CLOSED FIXED QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: colin.campbell, jonathan.druart, joonas.kylmala, mtj
Version: 20.11   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
Version(s) released in:
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Description Vihaan Gupta 2020-12-08 12:16:33 UTC
sip2 not working after use of 
koha-sip --enable library and 
koha-sip --start library
when check the status it shows sip2 running 
but but but its not connecting when i use ip and port to connect sip2
Comment 1 Owen Leonard 2020-12-08 14:41:47 UTC
This sounds like a support request rather than a bug.

Questions about Koha should be asked on the Koha mailing list (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC channel (http://koha-community.org/get-involved/irc/).

Hopefully you've already seen the Koha documentation: http://koha-community.org/documentation/

You can also find options for paid support here: https://koha-community.org/support/
Comment 2 Vihaan Gupta 2020-12-09 05:29:57 UTC
(In reply to Owen Leonard from comment #1)
> This sounds like a support request rather than a bug.
> 
> Questions about Koha should be asked on the Koha mailing list
> (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC
> channel (http://koha-community.org/get-involved/irc/).
> 
> Hopefully you've already seen the Koha documentation:
> http://koha-community.org/documentation/
> 
> You can also find options for paid support here:
> https://koha-community.org/support/

this is not support request understood its a bug in sip cause it shows running but not working bro.....
Comment 3 Mason James 2020-12-09 05:42:00 UTC
> this is not support request understood its a bug in sip cause it shows
> running but not working bro.....

have you read these documents?
 https://wiki.koha-community.org/wiki/Koha_SIP2_server_setup
 https://wiki.koha-community.org/wiki/SIP2_configuration
Comment 4 Vihaan Gupta 2020-12-10 09:24:59 UTC
(In reply to Mason James from comment #3)
> > this is not support request understood its a bug in sip cause it shows
> > running but not working bro.....
> 
> have you read these documents?
>  https://wiki.koha-community.org/wiki/Koha_SIP2_server_setup
>  https://wiki.koha-community.org/wiki/SIP2_configuration

yes i did but i didnt get any kind of solution
Comment 5 Joonas Kylmälä 2020-12-10 12:07:09 UTC
*** Bug 27163 has been marked as a duplicate of this bug. ***
Comment 6 Joonas Kylmälä 2020-12-10 12:24:44 UTC
Based on the other duplicate bug report it looks like you might be using wrong configuration file with probably wrong connections details so the server might be running and working just fine but not in the way you expect because it is using different configuration. In the other bug report you used /etc/koha/SIPconfig.xml but the instance specific configs should be in /etc/koha/sites/<instance>/SIPconfig.xml. You might have also firewall not setup correctly, using wrong IP address, etc. So unless there is evidence that the SIP2 server is having a bug then please let's keep the discussion on IRC or mailing list.
Comment 7 Jonathan Druart 2021-01-07 14:11:54 UTC
Any news here, did you solve your problem?
Comment 8 Vihaan Gupta 2021-06-09 05:47:12 UTC
(In reply to Jonathan Druart from comment #7)
> Any news here, did you solve your problem?

yes i solve the problem