Bug 28262

Summary: Check ins using offline circulation files (.koc) not refunding lost charges
Product: Koha Reporter: Kyle M Hall (khall) <kyle>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: gmcharlt, kyle.m.hall
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Kyle M Hall (khall) 2021-04-29 11:27:45 UTC
From a partner: Our branch's lost item fee refund on return policy is set to "yes" and will refund lost charges whenever a lost item is checked in through the normal means. However, when checking in items through the offline circulation (desktop application) the lost fees remain on the patrons' accounts. We've been using the offline application extensively as part of our item quarantining process and now have a lot of lost charges on patron accounts for items that have been returned.