Bug 28300

Summary: ZEBRA CRASHED & SEARCHING THE CATALOGUE RETURNS 0 RESULTS
Product: Koha Reporter: Lyson Ndaona <ndaonalyson>
Component: Architecture, internals, and plumbingAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: 1joynelson, fridolin.somers, jonathan.druart, lucas, martin.renvoize, nick
Version: unspecified   
Hardware: HP   
OS: Linux   
GIT URL: Initiative type: ---
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Crowdfunding goal: 0 Patch complexity: ---
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Description Lyson Ndaona 2021-05-07 10:58:03 UTC
We installed koha in a new server and it worked for two months and everything was perfect, then zebra crashed and returns 0 results when we search the catalogue. we tried to solve the problem by rebuilding the zebra using this command "sudo koha-rebuild-zebra -v --full $(/usr/sbin/koha-list)" and it shows that 97769 items has been exported but after updating it, the problem still remains such that we uninstalled koha and installed the new koha and everything was working perfectly until 3 days ago the same problem has occurred. Please help me! is there any way the problem can be solved? what could be the problem that this problem is occurring now and again. Please help we can't search any item in the system both on the staff client side and the OPAC.
Comment 1 Jonathan Druart 2021-05-07 11:40:45 UTC
Hello Lyson,

This is a support question, please ask the mailing list

https://wiki.koha-community.org/wiki/Mailing_lists