Bug 28531

Summary: 500 internal server error when saving system preference
Product: Koha Reporter: Developer Inside <amar>
Component: System AdministrationAssignee: Bugs List <koha-bugs>
Status: BLOCKED --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt
Version: 20.11   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
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Description Developer Inside 2021-06-09 05:32:18 UTC
i have updated koha version from 19.11 to 20.11

after updating, i am facing 500 internal server error when i try to save system preferences
error in console : cgi-bin/koha/svc/config/systempreferences/ [HTTP/1.1 500 Internal Server Error 

apache2 error log :

systempreferences: Can't open /var/log/koha/sip.log (Permission denied) at /usr/local/share/perl/5.22.1/Log/Log4perl/Appender/File.pm line 151

permission :
-rw-r--r--  1 kohauser kohauser 106318 Jun  3 13:31 sip.log
Comment 1 Katrin Fischer 2021-06-14 10:44:45 UTC
Hi Londhe, to get a faster response I'd recommend to ask on the mailing list instead - it has much more readers. Bugzilla should be used for enhancement requests and bug reports only. I think this one is a configuration issue.