Bug 28788

Summary: Default holds policy by item type can be overridden but holds will not capture
Product: Koha Reporter: Michael Adamyk <madamyk>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: emily.lamancusa, gmcharlt
Version: 20.05   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
Version(s) released in:
Circulation function:
Bug Depends on: 31169    
Bug Blocks:    

Description Michael Adamyk 2021-07-30 16:51:00 UTC
If there are circulation rules in place preventing holds via the "Default holds policy by item type," intranet users with hold override permissions may still place holds outside these rules by ignoring the warning message. 

However, the hold itself is never captured. It will not appear on any library hold queues, and does not appear to exist until the item in question is checked in. At that point, the hold reappears and tries to fulfill itself. Because the hold never appeared before this, there was no way to know that the item should be checked in.

Holds violating the Default holds policy by item type should be either fully forbidden or they should function like normal holds when an override is given.
Comment 1 Emily Lamancusa (emlam) 2023-10-03 14:36:07 UTC

*** This bug has been marked as a duplicate of bug 20955 ***