Bug 31002

Summary: Add ability to send notices over instant messaging services
Product: Koha Reporter: Martin Renvoize (ashimema) <martin.renvoize>
Component: NoticesAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: dcook, kebliss, sally.healey
Version: Main   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
Version(s) released in:
Circulation function:
Bug Depends on:    
Bug Blocks: 20235, 31003, 31004    

Description Martin Renvoize (ashimema) 2022-06-21 14:31:45 UTC
It would be great to add integration for sending notices via the various instant messaging services people use these days.

* WhatsApp
* Telegram
* Signal
* Teams
* Slack

I think we could work on the core infrastructure on one bug and then enable integrations via drivers or plugins similar to how SMS is dealt with.
Comment 1 David Cook 2022-06-22 00:14:09 UTC
(In reply to Martin Renvoize from comment #0)
> I think we could work on the core infrastructure on one bug and then enable
> integrations via drivers or plugins similar to how SMS is dealt with.

That's what I was thinking when reading bug 31004. I mean the SMS is just another API anyway. 

(On a side note, does Koha already support web push notifications? I don't love web push notifications in general but why not add all the things...)
Comment 2 Katrin Fischer 2024-10-08 08:21:05 UTC
As this just has come up in a meeting and there are countries where email "isn't checked anymore" - has anyone looked into adding support for one or another messenger?
Comment 3 David Cook 2024-10-09 03:20:37 UTC
(In reply to Katrin Fischer from comment #2)
> As this just has come up in a meeting and there are countries where email
> "isn't checked anymore" - has anyone looked into adding support for one or
> another messenger?

It's interesting but no demand from any of my clients, so no from here.