Bug 31263

Summary: Curbside pickups - Should the patron be able to alert even if not staged
Product: Koha Reporter: Jonathan Druart <jonathan.druart>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, kyle.m.hall, lisettepalouse+koha
Version: unspecified   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Bug Depends on: 30650    
Bug Blocks:    

Description Jonathan Druart 2022-07-29 14:41:17 UTC
The patron can alert staff of their arrival only if the pickup is "staged and ready". Is that the expected behaviour? Do we want them to be able to alert even if it's still not ready yet? Do we need a syspref (or per library, in the admin) to control that?
Comment 1 Katrin Fischer 2022-07-30 13:48:27 UTC
I think it's a little harsh to have them just sit in front of the library. If we don't allow them to 'alert' we should probably at least display information about the pickup not being ready yet?
Or a library might want to put a "rush" on it if the patron is already waiting (and allow the alert)?
Comment 2 Jonathan Druart 2022-07-31 06:37:24 UTC
Lisette, what's your opinion on this?
Comment 3 Lisette Scheer 2022-09-20 16:34:54 UTC
(In reply to Jonathan Druart from comment #2)
> Lisette, what's your opinion on this?

I know some people were allowing pickup of prints or other non cataloged items so having the option seems like a good idea.