Bug 32192

Summary: Fines Calculation not working
Product: Koha Reporter: Sandeep Patel <samrocks1011>
Component: Fines and feesAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low    
Version: 22.05   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Attachments: Red Box Created.

Description Sandeep Patel 2022-11-14 13:46:51 UTC
Created attachment 143828 [details]
Red Box Created.

Dear Team,

I have set "finesMode"  to Calculate and Charges, but even though the Fine is not calculated, it doesn't show under individual patron pages.

I have checked the koha-common Cron job on the server is running fine with any error. I have created the Circulation & fines rule as suggested by Koha Wiki.

I have checked the logs files bit nothing is generated that points to any issue. 

I do not know if this is a bug or if I have more settings that needs to be done on koha to make this work.

Regards,
Sandeep Patel
Comment 1 Katrin Fischer 2022-11-14 20:00:03 UTC
Hi Sandeep, the red notice is not equal to fines, just saying it's past the due date. There are several things that can prevent fines from being charged:

* Is today a holiday in your calendar?
* Is the correct circulation rule applied? Where fine, fine interval, max fine and grace period set correctly? If the fine interval is not 1, is the fine to be charged at the beginning or end of the interval?

We just tested fines calculation on master, it worked ok. so this is most likely a configuration issue that is better suited for IRC or the mailing list.
Comment 2 Sandeep Patel 2022-11-16 09:29:48 UTC
Hello Katrin,

Thanks for the reply.  But the issue is resolved. The Librarian create multiple libraries which I was not aware of. I applied the rule to each library and the issue got resolved. 

Regards,
Sandeep Patel