Bug 32538

Summary: Biblionumber problem
Product: Koha Reporter: Big Ben <rem7.aldebert>
Component: OPACAssignee: Owen Leonard <oleonard>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low    
Version: 22.11   
Hardware: All   
OS: All   
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Crowdfunding goal: 0 Crowdfunding committed: 0
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Description Big Ben 2022-12-28 14:52:15 UTC
Good afternoon,
Yesterday, I installed the 22.11 version of Koha and now, the items search in OPAC doesn't run with some items. Indeed, I can search all the books but I can't see the detail of some of them. Koha shows : Sorry, the requested page is not available.

Is there someone to help me ?

Sincerely,
RB
Comment 1 Katrin Fischer 2022-12-28 19:46:38 UTC
Hi, this sounds more like a support request, than a bug right now, also it could turn out to be one. It might be a data issue. As such it might be worth asking on the mailing list too.

What link do you click when you get the error?
Comment 2 Big Ben 2022-12-29 16:45:05 UTC
Well, I didn't click because there's no useful link on the page to fix the problem. Do you think it would be a good idea to install an older version like the 21.05 or the 21.11 ? I'm not on the mailing list, could you ask the question for me ?

Thank you,
RB
Comment 3 Katrin Fischer 2022-12-29 17:14:47 UTC
I would not recommend an older version, but I'd recommend signing up to the mailing list as it's the best way to get free support. :) Joining the IRC chat via Element or your favourite IRC client could also be an option.

Your report doesn't have all that much information, maybe we can get to the issue with some more questions:

* Did you update or do a fresh installation?
* How were the items added? (imported or added in Koha?)
* I think by items, you mean records, right?
* Are you using Zebra or Elasticsearch?
* MARC21 or UNIMARC?

Some ideas:
* Have you tried reindexing? Usually if you see an entry in the results list, but not the detail page, it might have been deleted and the index not updated.
* Another idea: maybe in one of your frameworks the biblionumber is set to not be visible. Please make sure all the 999 fields are set to be visible in the bibliographic frameworks.

If it's a configuration issue like the biblionumber one, the error would also probably occur in older versions.
Comment 4 Owen Leonard 2023-01-04 21:40:17 UTC
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