Bug 33209

Summary: There should be a notice for "revert hold waiting status"
Product: Koha Reporter: Emily Lamancusa (emlam) <emily.lamancusa>
Component: NoticesAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: andrew
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
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Description Emily Lamancusa (emlam) 2023-03-13 13:47:26 UTC
Currently, if a hold's waiting status is reverted, customers are not notified. This causes confusion (and often frustration) if they previously received a "hold waiting" notice and come in to pick it up, only to find that the item is not in fact ready for them. We should add an automatic notice template to notify patrons when their hold's waiting status is reverted in order to avoid this confusion and allow customers to avoid making a wasted trip.