Bug 35849

Summary: Become some patron
Product: Koha Reporter: Alexander Wagner <alexander.wagner>
Component: Staff interfaceAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: andrew, gmcharlt, m.de.rooy
Version: unspecified   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
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Description Alexander Wagner 2024-01-19 12:56:39 UTC
Especially, when configuring stuff that others will acutally use or to
understand an error reported, it comes in handy if one could actually
_become_ the user in question to see exactly what she sees based on
her permissions and settings. (One can of course set up a nubmer of
dummy users for this during installation and peek over her sholder in
production.)

Therefore this proposes a kind of `su - ` functionality for Koha on
the web.

Usually a function like this will required pretty high administrative
rights and it also comes with some implications wrt to privacy. In
real life I usually use such a function pretty rarely and usually with
the patron on the phone. "I do not really understand what you are
seing right now. Mind if I _become_ you to see it as you do?" And
there are even some regulations when I am allowed to do this. Still
during setup of a new system especially if you are new to Koha.
Comment 1 Andrew Fuerste-Henry 2024-01-19 16:16:47 UTC
I agree this could be useful. I also agree it has big privacy implications and needs to be a feature that can be easily disabled system-wide and have its own specific permission when in use.