Bug 36296

Summary: There are no items that can be placed on hold.
Product: Koha Reporter: Nasr <nasralyashassan>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt
Version: 22.11   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Attachments: This is how it look like

Description Nasr 2024-03-11 21:40:19 UTC
Hello all, 
I have this problem when I want to place hold an book is says : There are no items that can be placed on hold.


What could be the issue?
Any help will be appreciated
Comment 1 Nasr 2024-03-11 21:41:55 UTC
Created attachment 163064 [details]
This is how it look like
Comment 2 Katrin Fischer 2024-03-17 21:49:16 UTC
Hi Nasr, 

Bugzilla should only be used for filing bugs (software errors) and enhancement requests. Your problem reads like a confiuration issue/support request.

First things to check:
* Are the itemtypes of the items on the records marked as reference?
* Do the circulation rules allow that the user the hold is placed for can place a hold and check out those items?

If you need more help, please ask on the mailing list, or IRC chat, or contact one of the support providers: https://koha-community.org/support/