Bug 36361

Summary: Show warning about pending ILL requests when a patron is deleted
Product: Koha Reporter: Katrin Fischer <katrin.fischer>
Component: PatronsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: minor    
Priority: P5 - low CC: clemens.tubach, gmcharlt, jeremy.evans, kyle.m.hall, michaela.sieber, pedro.amorim
Version: Main   
Hardware: All   
OS: All   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32630
GIT URL: Change sponsored?: ---
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Description Katrin Fischer 2024-03-19 16:36:30 UTC
When a patron is deleted and they have pending/undelivered ILL requests, we should at least show a warning, like we do with suggestions/holds.

This is even more important until bug 32630 is fixed.
Comment 1 Jeremy Evans 2025-03-03 16:59:44 UTC
We would support this.
As most of the ILL requests are fulfilled within 2-3 days we would not normally want to delete a user who had been recently requesting items until they had a period of inactivity before the account was deleted.
If an ILL request is pending then we would no longer know who to send the book/article to if the user record was deleted.    If it had been pending for some time then we would also want to take the opportunity to cancel the request with the supplier to avoid any costs incurred to us for a request that won't be used by the removed user.