Bug 37092

Summary: Additional information should show for batch checkouts requiring overrides
Product: Koha Reporter: Sara Brown <sbrown>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, kyle.m.hall, Laura.escamilla
Version: 23.05   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Sara Brown 2024-06-14 14:49:22 UTC
When using batch checkouts for a transaction that requires an override due to fines over noissuescharge, staff have to confirm the checkout - but there is no information provided about why they are being asked to confirm. 

In a single-transaction checkout for a patron with fines above noissuescharge where overrides are allowed, a warning box appears with 

<Please confirm checkout
The patron has a debt of $$.$$>

Staff must click the 'Yes, check out' button to continue. This behavior gives staff the information they need to decide whether they should override.

However, in batch checkout with the same fine (noissuescharge at 5, fine at 20.00):
-Scan items into batch checkout box, and click 'Check out' box
-A table displays with the scanned barcodes. Nothing is in the Information column to indicate why the items are not yet checked out.
-Below the table reads <Please confirm checkout> with a 'Checkout or renew' button, but there is no indication of why the checkout needs confirmation

This is confusing for staff and could lead to items being checked out when they should not be, since staff aren't given the information they need to know why the checkout must be confirmed and thus decide whether they should override it.
Comment 1 Laura Escamilla 2024-07-17 15:42:51 UTC

*** This bug has been marked as a duplicate of bug 23780 ***