Bug 37225

Summary: Cascade failed notices
Product: Koha Reporter: Jessie Zairo <jzairo>
Component: NoticesAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: dcook, kelly, lisette, lucas, nick
Version: unspecified   
Hardware: All   
OS: All   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38144
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Description Jessie Zairo 2024-06-30 16:02:20 UTC
Currently in Koha when a notice fails, nothing happens until the library staff rectifies the email or phone number of the patron. Then the library staff can resend the notices from the notices tab. 

It would be nice if Koha could provide the ability to cascade a failed notification to a secondary notification method. For example, if the sms fails because the mobile number is incorrect, Koha would send an email.