Bug 37268

Summary: Patrons Search Error
Product: Koha Reporter: Vivek <vivek.yadava>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, kyle
Version: 24.05   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Attachments: Patron search error

Description Vivek 2024-07-07 00:27:03 UTC
Created attachment 168574 [details]
Patron search error

Patron search is not happenning and an error shows in the popup
"Something went wrong when loading the table:404 not found" and in the broser console it shows

JQMIGRATE: Migrate is installed, version 3.3.2
chext_driver.js:500 Initialized driver at: Sun Jul 07 2024 09:58:49 GMT+1000 (Papua New Guinea Time)
chext_loader.js:66 Initialized chextloader at: 1720310329840
patrons:1 
               
Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
datatables_24.0500000.js:458 Got 404 (Not Found)
datatables_24.0500000.js:467 DataTables warning: table id=memberresultst - Ajax error. For more information about this error, please see 
http://datatables.net/tn/7

Please advice the steps to fix and resolve this issue asap.
Comment 1 Katrin Fischer 2024-07-07 10:14:51 UTC
This is more of a support request than a bug, better suited for the mailing lists or the Mattermost chat.

Here are some first things you can do:
* The patron search is API driven. Does the table of libraries configured load in the administration module? (another place where the API is used)
* Provide the exact version of Koha you are using.
Comment 2 Vivek 2024-07-07 22:11:20 UTC
* The patron search is API driven. Does the table of libraries configured load in the administration module? (another place where the API is used)

Please provide the more information how to check the table of Libraries configured in the administration modeule. Everything loads in the administration module.

* Provide the exact version of Koha you are using.

I am currently using 24.05 & 24.05.01 and the issue is same in both the versions. I checked all the other functionalities of patrons are working only the patron searching is a problem.
Comment 3 Katrin Fischer 2024-07-08 07:27:02 UTC
Please try the SQL report listed here to find any invalid data in your system:
https://lists.katipo.co.nz/public/koha/2024-June/060733.html