Bug 37585

Summary: Duplicate patron warning clears guarantor information
Product: Koha Reporter: Nick Clemens (kidclamp) <nick>
Component: PatronsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: catrina, clackman, gmcharlt, klehman, kyle, lucy.vaux-harvey
Version: Main   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
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Description Nick Clemens (kidclamp) 2024-08-06 18:50:34 UTC
To recreate:
1 - Find a patron record in Koha in a category
2 - Create a new patron using the surname and firstname of the above patron
3 - Add a guarantor (be careful to choose a patron in a category that cannot be a guarantee, see bug 37584)
4 - Save
5 - Get a duplicate patron warning
6 - Note the guarantor information is not visible
7 - Save, confirm no guarantor set
Comment 1 Kathleen L. 2025-04-14 13:49:10 UTC
Just adding a comment to say it would be helpful to have this bug fixed! School children in our area are issued an e-library card through their schools so most of the kiddos we make physical library accounts for, get this duplicate error that then drops the guarantor information.
Comment 2 Lucy Vaux-Harvey 2025-09-08 11:34:35 UTC
I am currently working with a schools library service that are frequently hitting this bug as their generic class tickets generate the duplicate warnings. We can't easily adjust PatronDuplicateMatchingAddFields as their service is part of a wider library system with other requirements for duplicate matching.