Bug 37663

Summary: Bugs/Erratic Website Data/Poor Web Design
Product: Koha Reporter: sarahgood
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, kyle
Version: unspecified   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Crowdfunding committed: 0
Crowdfunding contact: Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Description sarahgood 2024-08-17 02:17:35 UTC
It seems imperative that Koha, ByWater Solutions & Aspen Discovery should:
1.) Already be aware . . .
2.) Should be fixing BUGS & PATENT MALFUNCTIONS on the websites you support library catalogues for.
Why?  Here's why:
A website, which belongs to the three (3) entities listed above (in the U.S.) still malfunctions (as much as it had since its inception):
– Incorrectly miscounts books on HOLD; requires refresh/restart & still miscounts & omits books reserved for borrowing.
– UNDER "Show Editions" the (black & blue) data (publication date, size, # pages, &c.) overlap & is illegible
– BOOKS SAVE SINGULARLY TO "LISTS" (not any digital formats: Hoopla, eBook, Audio, &c., but as JUST BOOK FORMAT) — WHEN OPENED IN THE "CREATED LIST" nevertheless, display ALL VERSIONS (electronic) OF THE TITLE when the "LIST" is accessed, opened, & employed for reference. 
– & there is no means or method (no software you have created) to revert the SAVED LIST TO DISPLAY ONLY BOOK FORMAT
– The website is overloaded with colours, redundant "boxes"
– The website is a VISUAL PARADOX to persons with disabilities & is consequently confusing & complicated to use — NOT FACILE
– Within the "Your Account" box (bordered in red in the upper left corner) the grey circles (next to "Titles on Hold", & every other line-item within that box) DISPLAY erratic numbers/count/record of how many Titles on has placed on hold
– Said same grey circles with numerals enclosed are too close & too large to the adjacent text
– The same grey circles should smaller & square
– The general proximations of data in the same "Your Account" box are simply too close to each other & are disproportionately sized
– & there are other software malfunctions & utilities that work with consistent erraticism on the websites used by libraries designed by Koha, ByWater Solutions & Aspen Discovery

I am acquainted with Graphic Design & I submit that your website/s are poorly (amateurishly) assembled, not well organized, redundant, & are very very much overly convoluted with multiple colours, unwanted or deleted data, & a run-on of DESIGN issues.

BUT THE MOST IMPORTANT ERROR YOU HAVE OMITTED IS TO HAVE SUCCESSFULLY RUN BETA TESTING ON YOUR WEBSITE TO VERIFY THAT THESE ISSUES ARE REAL — & TO FIX THEM.  It rather seems you marketed a website (seemingly designed by Wordpress, or Blogspot) with SOFTWARE that has been very insufficiently tested & resolved.

Don't take this personally! I am attempting to be forthright & honest.  Your websites, apparently global (if Koha is N-Zed), are abundant & should not be exhibiting these fundamental & preliminary software issues to such an enormous base of patrons of these libraries who (through no sensible choice of their own) are forced to utilise a website that is not yet fully developed — nor is seemingly OUT OF BETA TESTING.
Comment 1 Katrin Fischer 2024-08-17 09:26:08 UTC
This is the issue tracker of the Koha community for the Koha library software. 

ByWater Solutions is one software provider for the Koha library software and also supports Aspen discovery, which is a separate open source software that is not connected to the Koha community. They have their own support channels.

That's why I am closing this as INVALID.