Bug 38396

Summary: Revert transit status on a hold does not work
Product: Koha Reporter: Benjamin Daeuber <bdaeuber>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: clackman, emily.lamancusa, gmcharlt, kkrueger, lthorrat, lucas
Version: 24.05   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Benjamin Daeuber 2024-11-07 16:51:13 UTC
Click the "revert transit status" on a hold allows you to change the pickup location of the item, but the item stays in transit. To recreate:

1. Place a hold for pickup at a different location.
2. Check in the hold to trigger the transfer to the pickup location.
3. Go to the holds table and click "revert transit status" on the hold. Change the location if you wish.
4. Return to the record and note that the item still says it's in transit to the original location.

Checking in the location does transfer it properly, but the transit status should actually reset.
Comment 1 Kristi 2025-04-04 19:54:55 UTC
This would be great to have fixed. We call in items that need to be corrected/fixed to our technical services department by placing holds on them. When they get here, we'd like to revert the transit status and mark them damaged. 
Checking in the item would make it too easy to lose track of which branch the item needs to be returned to. 

Our circ staff occasionally notice that an item cannot be sent after the hold is trapped, and they would want to successfully use the revert transit status button as well.
Comment 2 Emily Lamancusa (emlam) 2025-05-12 19:55:10 UTC

*** This bug has been marked as a duplicate of bug 33446 ***