Bug 38668

Summary: 403 Forbidden error when doing advanced search or when the booklist shows after logging in and accessing through internet, everthing works fine through the intranet
Product: Koha Reporter: shalini <ism>
Component: SearchingAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: major    
Priority: P2 CC: dcook
Version: 24.11   
Hardware: All   
OS: All   
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Crowdfunding goal: 0 Patch complexity: ---
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Description shalini 2024-12-10 17:01:07 UTC
403 Forbidden error when doing advanced search or when the booklist shows after logging in while accessing search pages through internet, but everything works fine through the intranet. what could be the issue?
Comment 1 shalini 2024-12-10 17:22:03 UTC
Just sharing the url

https://koha24.kis.in/cgi-bin/koha/opac-search.pl?advsearch=1&idx=kw&q=fish&do=Search&limit=branch%3AHS&sort_by=title_az

Forbidden
You don't have permission to access this resource.
Comment 2 Katrin Fischer 2024-12-11 09:48:06 UTC
Did you make any changes to the Apache files for example? I don't think that this error is coming from Koha directly. You might want to try asking in the chat (https://chat.koha-community.org) instead, as I suspect this is more likely to be a setup issue.

Did you update and did it work before or is this a new installation?
Comment 3 David Cook 2024-12-12 05:00:41 UTC
I think that this is quite clearly a misconfiguration of Apache.