Bug 39856

Summary: New Options for Default lost item fee refund on return policy: Refund (only if unpaid) and charge new / restore overdue fines
Product: Koha Reporter: trevor.diamond
Component: System AdministrationAssignee: Bugs List <koha-bugs>
Status: REOPENED --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: andrew, catrina, gmcharlt, hebah
Version: 24.05   
Hardware: All   
OS: All   
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Crowdfunding goal: 0 Patch complexity: ---
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Bug Depends on: 20262    
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Description trevor.diamond 2025-05-07 15:41:33 UTC
The Default lost item fee refund on return policy has an option to only refund the replacement cost if unpaid, but this does nothing regarding the overdue.  Similar to the "always refund" or "never refund" options, there needs to be an option for 

Refund replacement cost (if unpaid) and charge new overdue


In theory there should be a corollary "restore overdue" but this would not be used in our consortium and I don't want this bug to be discarded as "too hard" in case adding that option overcomplicates things.
Comment 1 trevor.diamond 2025-12-23 14:09:05 UTC
This is state is acheivable by keeping the item checked out to the patron when it becomes lost (instead of removing it from the patron's checkouts and adding a charge).
Comment 2 Andrew Fuerste-Henry 2026-01-28 19:43:46 UTC
Reopening this, as it is still valid. The lost item refund on return options currently cover two different decision points and don't offer all possible combinations of the two. Those decision points are:

Should the lost fee be refunded? Options are Yes / Yes (only if unpaid) / No

What should be done with the overdue fine? Options are Nothing / Restore old fine / Calculate new fine

We should either add new options to the current dropdown or split it into two dropdowns: one for lost fee options and one for overdue fine options.