Bug 41691

Summary: Add the ability for staff to see the content of MessageBee notices.
Product: Koha Reporter: Alyssa <alyssa.drake>
Component: NoticesAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: andrew, rcoert
Version: unspecified   
Hardware: All   
OS: All   
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Crowdfunding goal: 0 Crowdfunding committed: 0
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Description Alyssa 2026-01-22 20:27:29 UTC

    
Comment 1 Rebecca Coert 2026-01-22 20:55:50 UTC
The current message preview shows information like this: 

---
messagebee: yes
checkouts: 5578411,5578414,5578416,

-- OR --

---
messagebee: yes
hold: 2907541


This information is unhelpful to our front-line staff, as the information listed is only accessible by viewing the Koha logs.

The biggest complaint we currently have from staff is the inability to see what Hold/Reserve was cancelled, so that staff could replace the hold. 

We would love to see very basic information listed in the preview that would help our staff aid patrons at the desk in real-time. Suggestions: Bib Record Number, Item Barcode, and/or Title.
Comment 2 Katrin Fischer 2026-01-22 21:53:16 UTC
Could it be that the MessageBee integration is a plugin? 

I am not sure what is meant by message preview in this context.
Comment 3 Andrew Fuerste-Henry 2026-01-23 15:46:02 UTC
This is an issue to be addressed in the plugin that manages MessageBee integration, rather than an enhancement to Koha. Koha's already prepared to allow this.

I'm closing this bug; please add an issue on the plugin instead: https://github.com/bywatersolutions/koha-plugin-message-bee/issues