Bug 41981

Summary: Searching patrons by partial name not working
Product: Koha Reporter: Andrés Castro <andres.castro>
Component: PatronsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: gmcharlt, kyle
Version: 24.11   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Patch complexity: ---
Documentation contact: Documentation submission:
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Description Andrés Castro 2026-03-03 16:40:24 UTC
For version 24.11.12, when searching for a patron by partial name in the intranet admin site, an alert error pops up saying: "Something went wrong when loading the table. 502: error."

I have looked the following log files but I have not found any clues on what's wrong:
- intranet-error
- plack-intranet-error
- api-error
- plack

When the search box is empty and I press enter, no errors appear but of course all patrons are shown. Searching by card number works without any issues. 

I upgraded to 24.11.13 since it's the latest version as of March 3rd 2026 but the error is still showing.