Summary: | Holds Return Policy and Local Hold Item Types not working as expected | ||
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Product: | Koha | Reporter: | HB-NEKLS <gwilliams> |
Component: | Hold requests | Assignee: | Bugs List <koha-bugs> |
Status: | RESOLVED DUPLICATE | QA Contact: | |
Severity: | major | ||
Priority: | P5 - low | CC: | dianajweaver, gmcharlt, melia |
Version: | 3.8 | ||
Hardware: | All | ||
OS: | All | ||
Change sponsored?: | --- | Patch complexity: | --- |
Documentation contact: | Documentation submission: | ||
Text to go in the release notes: | Version(s) released in: | ||
Circulation function: | |||
Attachments: |
Basehor's Local Hold Settings
Leavenworth's hold policy settings |
Description
HB-NEKLS
2013-03-22 20:15:43 UTC
Heather, sorry, but I am not sure I could reproduce the problem from the description. Could you give a step by step description of how to reproduce it, starting with the settings you chose in configuration? Created attachment 17966 [details]
Basehor's Local Hold Settings
Created attachment 17967 [details]
Leavenworth's hold policy settings
Katrin, I just saw your response when I came back to relook at this bug report. When you check in a local hold item from library A at library B, if a patron at library B has a hold on it, a hold is triggered for a patron at library B. This is unexpected behavior. Items with the local hold item type are only supposed to trigger holds for patrons at the item's HOME library. I screencasted an example, but can't attach the video file here and also realized I don't want all the patrons names exposed online, so I can't even share the video file. The testing process: I set my home library to Leavenworth and checked in a Basehor local hold item. The process triggered a hold for a Leavenworth patron. The expected behavior should have been to trigger a hold for ONLY a Basehor patron OR prompt the library to return the item back to Basehor. That behavior has always been previously how local holds worked in the past on Koha. I am also attaching screenshots of the holds policy by item type for the two libraries I was using to test this situation with. Please let me know if you need further detail for testing. Hi Heather, I won't have time to test this, but maybe someone else can confirm? |