Bug 16761 - I can not open a staff patron.
Summary: I can not open a staff patron.
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Patrons (show other bugs)
Version: 16.05
Hardware: All All
: P1 - high enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-06-17 05:11 UTC by mahmud
Modified: 2017-06-14 22:11 UTC (History)
2 users (show)

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Attachments
new patron (82.47 KB, image/jpeg)
2016-06-17 05:11 UTC, mahmud
Details

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Description mahmud 2016-06-17 05:11:37 UTC
Created attachment 52475 [details]
new patron

I am new. I have installed a fresh koha. After that i have logged in with the database administrator. After logging there's showed an warning. On that warning this written that "Please login with a regular staff account" create a library, patron category staff and a new patron. Then give permission......


I have created a library branch. But i could not open a regular staff account when i go to create patron i get the info can not add patron. 
. there are no categories defined. please add a patron category. though there are a lot of patron category.  After that when ever i go to patron category then new category but it does not comes. 

What is the solution? Please give me the solution. I am totally bored with this. 


Another thing that i can not open another user. When i go to the tolls>patron list>new patron list> provide my name>save  it shows an error message.
Comment 1 Owen Leonard 2016-06-17 16:10:38 UTC
This sounds more like a support request than a bug report.

The first place to go for help is the manual:

http://koha-community.org/documentation/

Support requests can also be made on the Koha mailing list, on IRC, or by contracting with a support vendor. All these options are linked to here: http://koha-community.org/support/

Please include details about your Koha version, server platform, and method of installation with your question.
Comment 2 mahmud 2016-06-17 16:52:15 UTC
Dear Owen Leonard 

Thanks for your response. I have read the manual and seen nothing to solve this problem. According to manuual whenever i am going to add a new patron. It can not. 

At the first time when i was logged in following warning message shows and that is

"You are logged in as the database administrative user. This is not recommended because some parts of Koha will not function as expected when using this account.

Please log in instead with a regular staff account. To create a staff account, create a library, a patron category 'Staff' and add a new patron. Then give this patron permissions from 'More' in the toolbar."


According to the message i went to the top of the site to set library from there i chose the canterville. After that i clicked on create patron>new patron and from drop down menu choose staff. There a message came that is "can not add patron. please add a patron category." So i clicked on the patron category. There i add a new patron category named College Staff. Again i continued but again this message comes. At last i went to tools>patron list> new patron> create a new patron list> Give name "Staff">save and following message comes. 


Software error:

Can't call method "patron_list_id" on an undefined value at /usr/share/koha/intranet/cgi-bin/patron_lists/add-modify.pl line 55.

For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error. 


How can i fix it? I have no idea. Please help me. Even i can not open the list. There also show same type message.   

By the way your queries are here.

Koha version-16.05.00.000 
server platform- ubuntu 16.04 LTS amd64
method of installation-marc21

Thanks in advance.
Comment 3 Katrin Fischer 2016-06-19 09:47:47 UTC
The patron list is an unrelated feature - please bring this to the mailing list as suggested. It's working, I think there is just some misunderstanding in your approach that we need to figure out.