When a guarantor has multiple guarantees, it is a time consuming process to go into each account and renew the guarantees items in addition the guarantor. It would be great to see the ability to easily access all the checkouts at the one time.
Kelly created this thread in response to my help ticket. Renewing items for family accounts is indeed a time consuming process.
Yes, the Relative's Checkouts tab is helpful for viewing which accounts have items that need renewing, but to execute the renewal you still have to go to each account to renew individually, then navigate back and forth between guarantor's and guarantees' accounts to make sure you got everybody. This is challenging for some of my less capable front desk volunteers, and even for professional staff when it's busy at the desk. Inevitably a family member's account gets overlooked, resulting in late fines, etc.
Further complicating matters is the fact that spouses are not linked to the guarantor like child guarantees are. Their checkouts do not show up on the Relative's Checkouts tab at all.
I would LOVE to see family accounts streamlined in some way that makes item renewal easier. Maybe making all items on linked accounts (for children AND spouses) viewable and renewable on a single page.
This is only one change I would like to see for family accounts. Please see my comments on related thread https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20847