Bug 21888 - I can not create Label Template
Summary: I can not create Label Template
Status: CLOSED WORKSFORME
Alias: None
Product: Koha
Classification: Unclassified
Component: Label/patron card printing (show other bugs)
Version: 18.11
Hardware: HP Linux
: P5 - low enhancement (vote)
Assignee: Chris Nighswonger
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-11-27 14:23 UTC by sergeinik
Modified: 2020-11-30 21:45 UTC (History)
2 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:


Attachments
I enter values (41.06 KB, image/png)
2018-11-27 16:45 UTC, sergeinik
Details

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Description sergeinik 2018-11-27 14:23:00 UTC

    
Comment 1 Chris Nighswonger 2018-11-27 14:28:56 UTC
I'm afraid that without any further information, we will not be able to comment on the particular reason that you cannot create a label template.

Have you read through the documentation on how to do this? It can be found here: https://koha-community.org/manual/18.05/en/html/tools.html#label-templates-label

Also, you may want to read up on how to construct a through bug report. This information may be found here: https://wiki.koha-community.org/wiki/Bug_Reporting_Guidelines
Comment 2 sergeinik 2018-11-27 14:40:30 UTC
I read it all. Only when I click Save, I do not add anything.
Comment 3 sergeinik 2018-11-27 14:54:13 UTC
All other profiles are added without problems, and Label Template is not added or edited.
Comment 4 sergeinik 2018-11-27 16:45:34 UTC
Created attachment 82679 [details]
I enter values

I enter values and get a blank page. Help me please!
Comment 5 Katrin Fischer 2019-01-02 23:31:34 UTC
What is your exact Koha version? (see About page)
What is your MySQL version? (also see About)
Can you please check that the problem also appears using the English templates? (Ruling out an issue with the translation)
Comment 6 sergeinik 2019-01-03 04:20:31 UTC
18.11.01.000 - Koha.
10.3.11- MariaDB.
The problem also exists when using English.
Comment 7 sergeinik 2019-01-03 04:25:19 UTC
I solve this problem not from the administrator interface, but by entering data directly into the MySql table.
Comment 8 Katrin Fischer 2019-01-03 07:13:58 UTC
I've tested both the label creator and the patron card creator and both work ok for me. I think it could help if you checked the error logs for an error. 

If you are using Plack, something should be visible in the plack-error.log when you save.
Comment 9 Martin Renvoize 2019-02-11 17:59:27 UTC
Are there any further updates here/the log details requested by Katrin for example?

If not, shall we close this one out as 'RESOLVED WORKSFORME'