Bug 21954 - Koha update having a strange effect on checkout rules
Summary: Koha update having a strange effect on checkout rules
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: 18.11
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
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Depends on:
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Reported: 2018-12-05 17:12 UTC by Librarian
Modified: 2024-07-04 20:37 UTC (History)
2 users (show)

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Description Librarian 2018-12-05 17:12:27 UTC
I have chased a few false trails and was stuck with a checkout error on all items. 

When checking out books, we kept receiving "No circulation rule is defined for this user and itemtype combination."

On checking, all circulation rules were defined as necessary. Rules were in place for both Books and DVDs, for all user categories. 

We managed to get it to work by placing another rule for 'All' categories, 'All' itemtypes as an overhead. This should never be used following the hierarchy of the rules, but it seems to allow all of the other rules to now be followed (they have become valid). 

This has a workaround - the all/all rule, but it would be good to know what is going on. It is also good to note that this was working before on 18.05!
Comment 1 Katrin Fischer 2019-01-13 21:31:14 UTC
It's generally recommended to configure an All-All-All rule as there are some cases where it's needed. I think one of the cases is when the record has no itemtype set, but it's needed for max holds calculation.
Could this be the case here?
Comment 2 Katrin Fischer 2023-10-07 23:20:50 UTC
The version this was reported against is now very old and reporter didn't give any more feedback. Closing.